Frequently asked questions
What's in the box?
Two HearFlex earpieces, a charging case, soft ear tips in several sizes and easy-to-follow instructions.
Is HearFlex easy to use?
Yes. Charge it in the case, choose the ear tips that fit you best and adjust the volume. Instructions are included in the box.
Do I need to see a doctor first?
No prescription is needed: HearFlex is a sound amplifier for everyday use. If you have pain, sudden hearing loss, ringing in your ears or other concerns about your hearing, please consult a doctor first.
Can I wear HearFlex with glasses?
Yes. HearFlex sits in your ear, not behind it, so it does not get in the way of glasses.
How long does delivery take?
Orders are processed within 2 business days. Standard delivery takes an estimated 5-12 business days, depending on your country. Shipping is free.
What if HearFlex is not right for me?
You can try HearFlex for 30 days from delivery and return it for a full refund of the purchase price. Email us at info@ziavola.com to start a return. You can find all details in our refund policy.
How can I contact you?
Email info@ziavola.com. We aim to respond within 24 hours on business days.